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Trezor.io/Start | Official Getting Started Guide™

Welcome — Your hardware wallet journey begins

This official getting started guide helps you confidently set up and use your Trezor hardware wallet. We'll walk through unboxing, initial setup, creating secure backups, and best-practice flows for day-to-day use. Everything below is simple, practical, and designed to protect your crypto safely.

Quick link

Open the official start page: https://trezor.io/start

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Unboxing & inspection — Verify packaging

What to look for

Before powering on, inspect the seal and packaging. A genuine Trezor package will have tamper-evident stickers and clear brand labeling. If anything seems damaged, altered, or missing, stop and contact the vendor or the official Trezor support channels on the start page.

Checklist

  • Sealed box and tamper stickers intact
  • Trezor device, USB cable, and quick-start card present
  • Documentation or recovery card included
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Initial power-up & firmware

Power it safely

Connect your Trezor only to a trusted device. The first time you power it, the device will check if the firmware is present and genuine. Follow on-screen prompts: never install firmware from suspicious sources. The official start page will guide firmware verification with checksums and secure steps.

Security tip

Only interact with the official trezor.io/start website for firmware and setup tools. Avoid third-party applications for initial firmware installation.

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Creating your wallet — New device setup

Follow the on-device guide

The device will present options: create a new wallet, recover an existing one, or use advanced modes. Choose "Create new." The device will generate a seed (recovery phrase). Write it down on the recovery card provided — do not store the seed digitally.

On writing your seed

  • Write each word legibly on paper or steel backup plate.
  • Store backups separately in secure locations.
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Seed phrase safety — h1 and h2 protection

Why the seed matters

The seed (12/24 words) is the ultimate recovery key. Anyone with it can access your funds. Keep it offline, never photograph it, never type it into a website, and avoid cloud storage. Consider using a steel plate for maximum resilience against fire and water.

Practical storage ideas

  • Bank safe deposit box
  • Trusted legal custody (e.g., a will / escrow)
  • Multiple geographically separated backups
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PIN protection and device security

Set a strong PIN

Create a device PIN — this prevents unauthorized access if the device is stolen. A longer PIN is stronger; combine numbers in a pattern you can remember but that isn’t obvious. Trezor uses a randomized PIN grid, which helps protect against shoulder-surfing.

Additional safeguards

  • Enable passphrase (optional advanced security)
  • Keep firmware up to date via official channels
  • Store the device physically secure when not in use
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Using the Trezor with wallets & exchanges

Connecting safely to software

Use official or well-known wallet software that supports Trezor. When connecting to exchanges, make sure the URL matches the genuine website and that your browser isn’t compromised. Confirm transaction details on the device screen before approving to avoid phishing or manipulated amounts.

On-chain good practice

  • Always verify recipient addresses on the device
  • Small test transactions for new addresses
  • Use multi-sig setups for large holdings if appropriate
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Troubleshooting & common questions

Lost PIN or device

If you forget your PIN, you can reset the device and restore the wallet using your seed phrase. If the seed is lost, funds cannot be recovered. Contact official support only via the start page for any unusual errors. Never share seed words with support — legitimate support will never ask for your seed.

Additional resources

  • Official guides: trezor.io/start
  • Community FAQs and tutorials
  • Support tickets through official channels
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Maintenance & long-term custody

Keep your device healthy

Periodically check firmware updates and review backup integrity. If you change your security strategy (e.g., new passphrase or seed rotation), perform the change carefully and create fresh backups. For long-term custody, consider cold storage best practices and legal arrangements.

Estate planning & inheritance

Document recovery instructions for heirs in a secure manner (not the seed itself). Consider legal instruments that safely pass on access instructions without exposing secrets to third parties prematurely.

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You're ready — Next steps

Action checklist

  • Verify packaging and firmware via trezor.io/start
  • Create and safely store your seed (paper + steel recommended)
  • Set a strong PIN and consider an additional passphrase
  • Confirm every transaction on-device before approving
  • Keep backups and periodically verify them

Thanks for following this official getting started guide. For detailed, step-by-step walkthroughs with screenshots and official downloads, always visit: https://trezor.io/start